T:0800 408 2015
|Title||Kantar Media Engineer|
Kantar Media Technician
The Kantar Media technician is expected to be professional, courteous and presentable at all times. The technician is responsible for ensuring the accuracy of the data from the metering equipment and software in panel homes to:
The ideal candidate would have a wide ranging technical skill set based around installation and fault finding of domestic networking, software and AV equipment. We would also consider a background in commercial installation and support of video conferencing and multi-room installations.
Technical ability to install & service the TV & Internet metering equipment. The meters are non-invasive, meaning that it isn’t necessary to open TV sets and other devices. A thorough understanding of A/V routing (scart, RGB, Composite video, HDMI etc) in domestic environments is essential.
Knowledge of home networking, routers,, Windows PC`s and Apple Macs/ Excel / Word and Hardware / software configurations and installations.
The ability to work without direct supervision to a high standard. The field technician will be responsible for arranging some appointments with panel members for service calls to designated households, and these must be done in a timely manner.
Exemplary customer care skills. The field technician is the representative of Kantar Media in the panel members’ homes. Meters are installed only with the permission of the panel members, and it is therefore essential that the field technician remains professional, prompt & courteous in all dealings with panel members.
We will be looking for evidence of the following during the application and selection process for this role:
Please ensure you attach a current CV when applying for this position