Caitlin O’Connor

Caitlin is a popular member of our Central Operations team working on the day-to-day administration of the business. She joined Map Group UK in November 2017.

What was your background prior to joining MAP Group UK?

I studied a Foundation Degree in Health, Wellbeing and Social Support whilst working in a local pub.

What training programmes have you been involved in?

I studies for NVQ Level 3 in Business Admin.

How did these training programmes ensure you were ready for your career?

It helped me to understand areas of my job role in more depth and widen my knowledge about certain aspects of administration roles that I may have not covered in my day to day role. This has given me the tools I need to be more efficient and productive in my role at Map Group UK.

What made you select your chosen career?

I wanted a change and to widen my skill set.

What does a typical day look like in your role?

The main areas of my role involve validation, billing and reconciliation.